The First Call Playbook

A proven way to run a meet, written down once

Most meet software handles entries and results. The hard part of meet day is everything in between: getting hundreds of athletes to the right place at the right time, with volunteers who do it a few times a year. The First Call Playbook is how to do that, and the app runs it.

“A meet goes well when everyone knows what happens next, reliably, every time.”

That's what the playbook is for. The app is the easy part to copy; the method is the part that was worked out on real meet days.

The ethos

Seven ideas behind every meet

Write it down onceWho works the meet, where they stand, what they say and when things happen. If it lives in one person's head, the meet runs only as well as that person's morning.
Call athletes on a clock they can trustA 1st, 2nd and 3rd call before every race (30, 15 and 10 minutes by default), at times that move when the meet moves.
Heats in heat-sheet order, alwaysClerking puts heats together and sends them to the start in order. No skipping ahead, no lost athletes, no rerun heats.
The next heat is always readyStarter helpers line the next heat up by the cones while the current one runs, so the gap between heats is seconds, not minutes.
Every volunteer knows their spot and their wordsA guide filled in for the meet and a picture of exactly where they stand. Nobody learns their job in the middle of it.
Measure the day against the planAfter every meet, a report: which races were late, how long events really took, what to tighten next time.
Change the edges, keep the coreNo clerk helper? Different call times? Copy the playbook and change what's different, from a known-good starting point.
How it Works for everyone: the track path from the clerking area to the finish, with every role's station
How it Works: the track path, with every role at its station

What's in a playbook

The whole way a meet is run, as one thing

PartWhat it holds
RolesEveryone who works the meet, from the Meet Administrator to the field event crews. Some have app pages; the rest get a printed guide and How it Works.
Role guides and staffingWhat each role does, when to arrive, which meeting to attend, the words to say; how many people each role needs and which schools supply them.
StationsThe path athletes take for track races, field events and awards, and who works each spot.
TasksWhat happens around every event: the calls, putting heats together, sending heats, the race starting. Who does each one, when, and how it's done.
TimingSeconds per heat, minutes per field flight, and when the calls go out.
Timeline and scriptThe morning's meetings and announcements, and the announcer's script, copied into each new meet.

For every volunteer

A guide that can't disagree with the app

Each role's guide is filled in for the meet: when to arrive, when its meeting is, which schools supply the role. Below the guide, Where You Stand and Your Tasks in the App are generated from the same playbook the app runs, so the paper and the phone always say the same thing.

Roles that don't use a phone, like the starter and the finish line helpers, still get their guide and How it Works. The staffing letter tells each school which roles it supplies.

The Clerk's guide, filled in for the meet, with the QR code for the clerk's pages
Your Playbook: one card per part, and what changed from the original

Yours to adapt

Start from the original, change what's different

The First Call Playbook is the original, and it can't be changed. The first time a meet director changes anything, First Call keeps those changes in their own copy, and lists them in plain words: "100m: 80 → 70 seconds per heat". Any part can be put back to the original.

Set it once. What's different about one meet (no clerk helper today, a later start) is changed on that meet's own pages, not in the playbook.

Run it at your meet

The whole playbook, as a book and as the app

The Meet Manager's Handbook holds all of it: roles and staffing, the day, the tasks around every event, the stations, every role's guide and the timing. It comes with the pilot, along with the quick cards and a rehearsal with your volunteers.

The Meet Manager's Handbook